Terms and Conditions
- Change of Mind Policy: Australia has a mandatory ten-day cooling-off period. If members decide to cancel their membership after the first ten days but within the first three months, a cancellation fee of 50% of the first twelve months membership will apply.
- A charge of $25 will apply to replace any lost or damaged kits.
Simple, Secure and Sensible.
Quick transfer of medical Information in an emergency.
Data securely stored on an encrypted Australian network.
Safe retrieval and access to your information.
Peace of mind, all the time.
User & Paramedic Reviews
“I got my handbag back after it was stolen. The Station Master at Bowen Hill found my SafeMate card and called my emergency contact.”
Diane, New Farm QLD
“My parents think it’s great. They always keep it with them.”
Member’s Son
“My mother suffered a serious fall and called 000. The paramedicswouldn’t have known about my mother’s allergy to morphine if itwasn’t for SafeMate. It would’ve been a disaster if it wasadministered. We are both so grateful for SafeMate and so were the paramedics.”
Member’s Daughter
I swear by SafeMate. It is an absolute lifesaver! Makes my lifeso much easier. The paramedics were amazed by what it coulddo as it saved them so much time. It also helped having all theinformation upfront as mum didn’t need to spend as much timein hospital as the paramedics had a great head start with theinformation that was loaded onto her SafeMate card”.
Member, J. B.
“The paramedic thought it was great.”
Lexie, QLD
“Gave me comfort as I didn’t have to say anything when it happened as the paramedic was able to find out what they wanted easily from my wristband.”
Graeme, Birtinya QLD
“Adds value if the patient is unable to communicate their history enabling paramedics to see a comprehensive list of patient’s medical history, allergies, medications, and next of kin.”
Paramedic
“Takes the stress away from patient’s family when dealing with medical personnel in a stressful situation.”
Paramedic
All the answers I required were all in the one place and I didn’t need to rely on the patients’ memory.
Paramedic MP, QAS
“Attended [to a patient] for a minor issue but SafeMate provided additional information about their history which was very helpful.”
Paramedic
Gave comprehensive details of the patient PMHX, meds & allergies.
Paramedic NF, QAS
Provided important information regarding medical history.
Paramedic CT, QAS
Provides timely information about someone who is a poor health historian.
Paramedic MB, QAS
Contact Us
We always welcome your questions, concerns, queries or feedback. Please email us at hello@safemate.care, call us directly on (07) 3184 9109, or fill in the form and we will respond to you as soon as we can.
