1. Choose it

Choose either SafeMate PUBLIC or PLUS (QLD Residents only) and click ‘Join Now’.

Providers can access the ‘Provider Purchase Form’ online.

Choose it 

2. Get it

We send you your SafeMate kit with instructions.

Get it 

3. Log it

Go to your Member Login and enter your details.

If you or your client can’t complete the profile online, SafeMate offers this profile input service for a one-time charge of $35.00.

Log it 

4. Wear it and Share it. 

Wear and display your SafeMate products however you choose. In an emergency, tell those first on the scene to ‘Scan my SafeMate.’ 

You should inform family and friends about SafeMate so everyone knows you have it and where it can be found.

Passersby or First Responders Find & Scan Your SafeMate


SafeMate is most effective when you keep it on you at all times.

  • The stickers can be placed on your front door, phone or fridge.
  • The SafeMate card can be kept in your wallet or car.
  • Your key tag is on your keys for added security when you drive.
  • The wristband can be worn at home or when you leave home.

In an emergency, a passerby or first responder can scan the QR code and instantly access the information you choose to make public. For example, your name and your emergency contact.

With SafeMate PLUS, Queensland paramedics can access all your chosen vital medical information, improving treatment time and outcomes.

Seconds can save a life.

If you’re unconscious or disoriented, SafeMate speaks for you.

• Saves time identifying you

• Able to inform emergency contacts

• Access to medical information ensures effective assessment and treatment

• Has helped avoid hospitalisation


Contact Us

We always welcome your questions, concerns, or feedback. Please email us at hello@safemate.care, call us on (07) 3184 9109, or fill in the form below and we will respond to you as soon as we can.